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How to use your user stations

This section will show how to use Green-GO user stations from an end user's perspective.

Tip: Should you want to learn more about configuring your device or system, please head over to the chapters: Setups without Software and Setups with Software.

User interface

All Green-GO user stations feature a display to provide channel information and overview.

While the amount of channels that can be accessed and viewed directly varies depending on the device type, the general display structure remains the same across all devices:

Channel Status

Channel Status
The red X indicates that the Green-GO Engine can't reach any remote device for the configured channel target.
Channel ID
This shows the ID of the channel. Usually, a user has access to channels 1 through 32.
Display Name
The name or display name of the channel target (user or group).
Channel Color
The channel color can be used to differentiate between communication targets. The color is defined by the channel target itself (user or group).
Channel Volume
The current channel volume level.

Tip: The user interface of your device can be configured. Please can check your device's documentation to find out more.

Status colors

A Green-GO device informs the user about the device, system, and channel status. Each channel will indicate its status with the help of colors.

With the factory default configuration active, the colors signal the channel status as follows:

Color State Status Description
Solid Free The channel has no communication target assigned.
Solid No Member No remote device or user is available on this channel.
Solid Idle The channel is assigned and idle.
Solid Active A remote user or device has activated the channel talk but is not transmitting audio.
Solid Active VOX The channel is receiving vox communication.
Blinking Active Muted The channel is muted but also receiving vox communication.
Solid Talk The channel has been manually opened and will transmit any audio from the active input.
Solid Autotalk The channel has been automatically opened and will transmit any audio from the active input.
Solid Call The channel received a short call signal.
Blinking Alert Call The channel is receiving or sending an alert call signal.
Blinking Cue Attention The channel is receiving or sending a cue attention signal.
Solid Cue GO The channel is receiving or sending a cue GO signal.
Solid GPIO Control The channel is transmitting a GPIO Control signal.

Tip: You can customize the colors of your Green-GO system in your own configuration!

Voice communication

Voice communication in a Green-GO system is full-duplex, meaning that all participants of a channel can hear and be heard at the same time. A channel's target can be either of two things:

  1. User: Private one-to-one conversation
  2. Group: Multiple users conversing together.

Talking

To talk to a channel, the user must press the corresponding Button on the device. Pressing the button enables the talk function and changes the channel's status color to green, indicating the channel is ready to transmit audio to its target(s).

BPX belt pack talking

MCX station talking

With the factory default settings active, the button will have two talk actions linked (Latch/Mom):

  1. Press and hold: Will act as push-to-talk and will close the channel on button release. (Momentary)
  2. Short button press: Will latch the channel to open on the first press. The second button press will close the channel. (Latch)

The function of the button-press can be configured in the channel settings, either on the device itself or with the help of the Green-GO Control software.

Receiving voice communication

If voice communication is received, the channel status will change to yellow. The device will transmit audio with the set channel volume to the active audio output.

BPX belt pack listening

MCX station listening

A channel will stay active for 5 seconds after the last audio signal was received to give the user time to identify the receiving channel and use the answer function. This behavior can be configured by adjusting the property Active Time in the user's settings.

BPX Direct Communication Pop-Up

Should a user receive direct communication from another user that isn't configured on any of the 32 channels, the communication will be transmitted on an extra 33rd channel. A configurable pop-up will inform the user about the sender's information.

Answering communications

Green-GO allows the user to answer any incoming voice communication with the press of one button. By default, the answer function will reply to the channel that received a communication last. However, the answer function can be configured to respond to all currently active incoming voice communications.

Tip: The property Active Time will influence the duration of a channel staying active and being available for the answer function after communication has been received.

BPX Answer Function The click action of the Encoder Left and Encoder Right is assigned to the answer/reply function. Pulling one of the encoders up towards the display while receiving any communication will reply to the last active channel.

BPX Answer Status When one of the encoders is pulled, the status screen of the device displays the channel(s) that are currently activated by the answer function.

MCX Answer Function The answer function must be assigned to the user interface to be available. When available, the Button of the answer function will allow a reply to the active channel(s), the Touchscreen section will clear the current answer cue.

When the function is inactive, it will display the local user of the device.

WPX Answer Function The answer function must be assigned to the user interface to be available. When available, the Button of the answer function will allow a reply to the active channel(s), the Touchscreen section will clear the current answer cue.

When the function is inactive, it will display the local user of the device.

Adjusting the volume

All Green-GO devices feature one setting for the device's main volume and one volume setting for each channel. Each setting can influence the perceived loudness of audio transmissions received by the user.

Adjusting the main volume of a device

WPX Main Volume The device's Encoder has to be turned left or right to decrease or increase the main volume, respectively.
The Green-GO belt packs have two encoders on both sides, with the factory default configuration both control the main volume.

Adjusting the channel volume

It's possible to adjust the volume for each channel, creating your perfect channel mix.

Notice: The visual level indicator of a channel's volume isn't linear. The lower parts of the available range will show no visual difference - this gives the user a better visual feedback in the level range that actually matters.

A Green-GO belt pack provides direct access to the first 2 - 4 channels of the linked user, depending on the configured UI mode.

BPX Channel Volume The volume for these channels can be easily adjusted by pressing one of the channel Buttons together with rotating either the Encoder Left or Encoder Right.

The volume meter below a channel's name will display the current volume setting.

Warning: Adjusting the channel volume in direct access will always open the channel for voice communication.

Tip: The rest of the channels can be accessed and adjusted through the extended channel view

MCX Channel Volume The listen screen mode must be activated to adjust a channel's volume on an MCX, MCXD, or WPX station. When active, the Touchscreen section for the channel and the Encoder rotation will raise or lower the channel volume. The volume meter on top of the channel UI will display the current volume setting.

Muting a channel

BPX Mute Channel

BPX Encoder Click To mute one of the first 2 - 4 channels of a user, the user needs to press one of the available channel Buttons and pull either the Encoder Left or Encoder Right towards the display.

Warning: Adjusting the channel volume in direct access will always open the channel for voice communication.

Tip: The rest of the channels can be accessed and adjusted through the Extended Channel View.

MCX Mute Channel With the listen screen mode enabled, a channel's Touchscreen section can be tapped to mute or unmute the channel.

The volume meter on top of the channel UI will become hollow as soon as the channel is muted and return to the previous set volume when unmuted. The previous set channel volume will be stored and recalled upon muting or unmuting, respectively.

Call signs

Green-GO supports call signs with an alert signal on each of the 32 user channels. Each channel can be configured to enable or disable the sending and receiving of call signals.

Should a channel receive or send a call signal, the channel status will change to red and, after a short while, to blinking red and white, signaling the alert call.

Green-GO belt packs feature several user interface presets that influence how a call sign can be sent to a channel. To find more about the available user interface presets, check out the corresponding device manual.

2-Channel Mode 3-Channel Mode Extended Channel View
BPX Call 2-Channels BPX Call 3-Channels BPX Call Extended Channels
A belt pack using the 2-channel UI-mode will feature direct access to call signs on channels 1 and 2 on
Button 3 or Button 4, respectively.
The 3-channel UI-mode features access to the call function on Button 4 as soon as any of the three first channels are open. The Extended Channel View allows access to all 32 user channels. A call sign can be sent to the selected channel by pressing Button 2.

MCX Send Call Sign The call screen mode needs to be active on the device to enable the sending of call signals. When activated, the touch on a channel's Touchscreen section will send a call sign to the assigned target(s).

Tip: It is possible to send a call sign with the press of a channel's Button. The property Button defines if the buttons should change their function to the active screen mode or always open a channel for voice communication.

Cue signs

Plans for function redesign:

We have decided to put the redesign of the cue signs on hold until the beta release. Reason being that we are not yet confident on the best way to implement our ideas for this feature. The upcoming chapter below is describing the behavior of an early version of the implementation that is very similar to the way it used to work using Green-GO 4.

At the time of public beta, the cue signals essentially only have two stages: attention and Go. The middle stage ( Hold/Ready) is currently removed because we want to provide a better way to answer cue signals.

We want to give the option to answer an attention cue with at least two states: ACK and NACK. Also, we need to think about how to make the reply work reliable with multiple recipients in a group, receiving and answering the same cue signal.

Cue signs are a great tool to communicate non-verbally to users or groups. A cue sign can be sent to any channel from user stations with a Touchscreen like the MCX rack station, MCXD desktop station, or WPX wall panel and be received and answered by any Green-GO device.

Green-GO features three-staged cue signals: Attention, Ready, and GO.

The first stage attention can be received and answered on any Green-GO device.

The cue signal will enter its second stage as soon as any recipient has answered the attention stage: Ready. This can be useful to inform the sender of the cue signal that everything is ready to go.

The last stage gives the GO and clears the cue.

Sending a cue sign

MCX & MCXD

MCX Sent GO After Receiving Hold A cue signal is sent by tapping the channel's Touchscreen section while using the cue screen mode on an MCX rack or MCXD desktop station. The first tap will initiate an attention cue. A second tap on the Touchscreen will directly send the GO cue and clear the channel after the local Cue Timeout reaches 0.

Tip: It is possible to send a cue sign with the press of the channel's Button. The option Button defines if the buttons function should follow the active screen mode (listen, call, cue) or always open a channel for voice communication.

Receiving and answering a cue sign

Incoming cue signs will be displayed with a pop-up on the screen. Additionally, the channel status will change its color according to the cue stage.

BPX Click Left Answering an incoming attention cue is the same as answering any communication: Pulling one of the encoders up towards the display.

Answer incoming Attention Cue Incoming Hold or Go Cues
Answer Incomming Attention Cue Receive Hold OR GO
An incoming Attention cue will be displayed with its sender information in a pop-up on the third touchscreen. The Setup or Shift buttons can be pressed to answer incoming Attention cues. An incoming Ready or GO cue will be displayed in a pop-up together with the sender's information on the third touchscreen.

Entering the setup menu

The setup menu allows for persistent changes on the device and user configuration that can be synced back to the main configuration with the help of the Green-GO Control software. The setup menu can be accessed on each device and provides access to almost all settings and options.

User stations

The BPX and WBPX belt packs feature two methods to access the setup menu:

Method A Method B
BPX Setup Menu Method 1 BPX Setup Menu Method 2
Pull the Encoder Left+Encoder Right up towards the display. Press Button 1+Button 3 after pulling and holding either the Encoder Left or Encoder Right up towards the display.

MCX Setup Menu The MCX rack and MCXD desktop stations provide easy access to the setup menu using a dedicated Setup button and navigated with the help of the encoder right next to it.

WPX Setup Menu The setup menu on the WPX wall panel is hidden behind the press of the Encoder. When pressed, the 6th Touchscreen section on the bottom right will provide access to the setup menu if tapped.

Interfaces

Rack Interface Setup Menu Pressing the Encoder will bring up the setup menu on all 19" rack Green-GO interfaces like the audio InterfaceX, Q4WR quad 4-wire interface, and many more.
The setup menu is navigated by scrolling or clicking the Encoder.

1-Channel Interface Setup Menu Pressing Button 1+Button 2 at the same time brings up the setup menu on one-channel interfaces like the RDX radio interface or Si4WR 4-wire interface.

In the setup menu, Button 3 and Button 4 go up and down. Button 1 affirms a selection, and Button 2 exits the current menu or selection.

Accessories

The limited user interface on accessories like the WAA wireless antenna or the BCN beacon light only allows for little functionality.

Please refer to the device documentation for a complete description of the provided functionality.

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