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Last update: February 6, 2022

Create your custom Green-GO system

Green-GO Control software version 5 allows you to create complete system configurations offline, giving full visual control over the device and user configuration during the process. Alternatively, the software can join any other configuration on the network to allow complete system control or monitoring in real-time.

Green-GO Control Software This quickstart guide will provide a short introduction to the software, showing how to create a first configuration in only a few clicks.

Tip: Please read our documentation for the Green-GO Control software if you need more information or guidance on the software.

Create a configuration using the wizard

There are multiple ways to create your configuration. For this guide, we will be using the applications build-in quickstart wizard.

The simple but powerful quickstart wizard guides the user through the initial process of creating a configuration from scratch and setting up a system.

The wizard is directly available on the start splash screen via the QUICK START button. Alternatively, the quickstart wizard can be started from the File drop-down menu on the top right of the window.

Create your configuration

The first step of the quickstart wizard will ask for a configuration name and create groups for the special channels program audio and announcements if wanted.

Quickstart Wizard: First Step

When enabling the Program Audio and Announcements options, the wizard will create a group for each with the highest available group ID. Also, all users created in the next step of this wizard will have their special channels configured accordingly.

The press on the NEXT button completes the first step.

Create the users

The second step of the quickstart wizard is dedicated to the users of a Green-GO system. Users will be assigned to user stations or integrations and are essential for the device configurations.

Quickstart Wizard: User Setup

Initially, this step only creates one unnamed user. With a press on the ADD USER button, up to 10 additional users can be added.

Leaving the name fields of the user(s) empty will automatically generate the user names (user #) after pressing the NEXT button.

Tip: If more users are needed, these can be easily added later. Adjusting a user's configuration can also easily be done later.

Create the groups

The groups for your configuration are created in the third step of the wizard. Groups are used in a Green-GO system to facilitate communication with multiple recipients simultaneously, commonly referred to as a conference, ring, or party-line.

Quickstart Wizard: Group Setup

At the start of the third step, only one unnamed group is created. With a press on the ADD GROUP button, up to 10 groups can be added.

Completing this step by pressing the NEXT button without filling out the name field for any of the created groups will automatically generate the group names (group #).

Tip: More groups can be easily added later if needed. Adjusting group settings like the channel color is done on a group's details page.

First channel configuration

The fourth step allows you to assign the created groups to your user's channels.

Quickstart Wizard: Channel Assignments

The displayed matrix arranges your groups in the columns and the users in the rows. Ticking a check box assigns the corresponding group to the first available channel of the user.

The order of ticking the checkboxes is respected and provides control over the channel assignment. The number inside a checkbox indicates the channel number assigned to a group.

The last two columns of the matrix will allow a user to talk to the program (PGM) or announcement (Announce) groups if created in the first step of the quickstart wizard.

Tip: The channel assignment can be changed and extended once the quickstart wizard is finished.

At this point, you have pretty much completed your configuration. If you want, you can create your configuration and close the wizard by pressing the CREATE CONFIG button. However, you can use the wizard to adopt available devices and assign your users with the following steps by pressing next.

Adopting your devices

The optional fifth step is only available if Green-GO devices using version 5 firmware are connected to your network. However, the wizard will automatically pick up newly added devices and make them available.

Tip: Don't worry if this step is not available for you. You can easily adopt devices and (re-)assign your users later manually.

Quickstart Wizard: Adopt Your Devices

Here, you can manually select your devices by ticking their checkboxes or simply select all devices by pressing the button select all on the top.

Pressing the create config button creates your configuration, adopts the selected devices, and advances the wizard to the last step.

Assigning your users

The last step of the quickstart wizard allows you to assign users to previously adopted devices.

Quickstart Wizard: Assign Your Users

Assignments are done by dragging and dropping a user from the left onto a device on the right.

You can close the wizard after you have finished the user assignment by pressing the finish button.

Adopting devices

Warning: All devices must be using version 5 firmware to be available. Please consult the chapter upgrade to Green-GO 5 to learn more.

After a custom configuration has been created, loaded, or joined, devices have to be added to the configuration. To do this, you need to go to the Network tab in the connections view.

Green-GO Control: Network View

The Network tab shows all wired Green-GO devices connected to the local network, regardless of the active configuration on a device.

Green-GO Control: Select Devices

You add devices to your configuration by adopting them. This is done either in bulk or selective by checking the checkboxes of the desired devices and clicking the ADOPT button.

Green-GO Control: Adopt Devices

Clicking the ADOPT button will bring up a new dialog, giving you a choice to adopt only the selected or all found devices to our configuration.

After pressing the YES button, the devices will be available in the devices tree on the left side of the window and can be used after assigning a user.

User assignments

If you have skipped the user assignment of the quickstart wizard, you first need to assign the users you have previously created.

Devices that are newly adopted will have no user assigned to them, and all settings will be set to default. Every Green-GO device or Green-GO Engine port needs a user assigned to communicate with other users or groups. However, one single user can be assigned to multiple devices.

Assigning a user to a device can be done in two ways:

  1. Select a device in the Devices tree and assign a user.
  2. Dragging and dropping either a user onto a device or a device onto a user's channel tab.

Notice: After a device has been linked to a user, it will instantly follow the user's configuration and potentially overwrite local configuration!

Assign user to a device

Green-GO Control: Device Tree

To assign a user to a device, you can either directly click on a device in the index tree or select one from the devices overview and press the DETAILS button on the top right of the window. Both will bring up a device's details page.

Green-GO Control: User Settings Card

Next, you have to switch to the settings tab and find the user settings card. Here you can choose a user from your configuration via the Select User drop-down menu.

After selecting a user, the software will bring up a popup to confirm the user assignment. The confirmation is needed to avoid accidental configuration changes that interrupt your communications since loading a user on a device will potentially overwrite local settings on the device.

Confirming the dialog with YES will load all user settings onto the device.

Warning: Changing or loading a user will potentially override local settings on the device.

Drag and drop operations

Alternatively, user assignments can be done very quickly with drag and drop operations:

Drop user on device

To assign a user, you can drop a user onto a device. There are several valid targets for a user to be dropped onto a device:

  1. Drag and drop a user from the expanded Users tree onto a device in the Devices overview.
  2. Drag and drop a user from the expanded Users tree onto the area above the device visualization in the device's channels tab.

Dropping a user on one of the mentioned places will bring up the confirmation dialog before switching or loading users.

Drop device on user

To assign a user, you can drop a device onto a user. As before, there are several valid targets for a device to be dropped on to a user:

  1. Drag and drop a device from the expanded Devices tree onto a user in the Users overview.
  2. Drag and drop a device from the expanded Devices tree to the top of a selected user's channels tab.

Dropping a device on one of the mentioned places will bring up the confirmation dialog before switching or loading users.

Channel configuration

The Green-GO Engine allows for a complex channel configuration on a per-user or device basis.

You can configure the channel assignments in two places:

  1. The user: Configuring the channel assignment in a user's channels tab will add the changes to the configuration file and upload the change to linked devices.
  2. The device: Configuring the channel assignment in a device's channels tab will upload the change to the single device but won't add any changes to the configuration file itself.

Channel assignments

You can change the channel assignments by dragging and dropping a potential target (user or group) onto a user's or device's channel list. In addition, you can easily reorder the user's channel assignments by grabbing a channel's target Name and dragging it onto the desired channel.

Alternatively, you can configure the channel assignments with the device's graphics. These graphics are available in a user's device profile or in the device view.

Moving a channel

Move Handle

A channel can be moved by using the next to a channel's checkbox.

Dragging and dropping a channel onto a new position will switch not only the respective channel targets but also the channel configurations.

Clearing a channel

Green-GO Control: Drag and Drop Device onto User

A channel's assignment can be cleared in any channel tab.

Here, you can either right-click on the channel's Nr and select Clear from the context menu or select the channel(s) checkbox and click the clear button on the top right.

Alternatively, you can clear a channels assignment in the channel properties popup.

Channel properties

You can adjust a channel's properties by selecting the channel(s) checkbox(es) and pressing the edit button on the top right. This will bring up a popup containing all channel properties.

When you have selected multiple channels, the properties with varying configurations will be unset or shown as empty.

Channel Edit Popup

Alternatively, all available channel properties are available through a right-click context menu in each table column.

Tip: Please check out the software documentation to find out more about the available options.

Device profiles

Device profiles allow for pre-programming offline devices or reconfiguring online devices for a user. A device profile includes all device-specific properties like the audio configuration or UI assignments.

Every user can be configured with one profile for each device type.

Device profiles are configured in a user's details view and provide a convenient way to pre-program or adjust the configuration of linked devices.

Notice: Changes to a device profile will apply instantly to all linked devices fitting the respective profile.

Adding a device profile

Add Device Profile

You can add a device profile with a selected user by clicking the in the navigation bar; this opens a selection popup for all available device types. Choosing one will close the popup and add an empty device profile of the selected type to the user.

Add Device Profile

Notice: All available properties of a device profile will be unset to limit unwanted configuration changes on creation. Each available card features a set of defaults that can be loaded by pressing the menu in a card's header.

Removing a device profile

A selected device profile can be deleted by clicking the delete button on the top right.

Device previews

Some device types not only feature a detailed graphical preview but also have some extended functionality.

The Touchscreen section and Button function assignment on MCX rack, MCXD desktop user station, and WPX wall panel X can be configured by double-clicking the respective screen space. This brings up a dialog presenting graphical representations of each function available.

The audio setup

The audio setup is crucial for every optimal intercom experience. The Green-GO Engine provides the user with many tools to combat challenging environments and allow for clear and low latency voice communication, but configuring these tools correctly is essential.

Adjusting a user's audio setup is primarily done in a device's audio profile. Another option is a device profile, added and configured in the user's settings.

Set the input source

Audio Profile Input Settings

First, the correct input for the user's voice communication needs to be selected. The drop-down menu provides access to all hardware inputs and a set of test signals.

In the case of electret or condenser microphones, power must be supplied to the microphone. Green-GO devices support up to 2.5 V via an XLR4 headphone connector and up to 10 V for an XLR3 microphone connector. Both voltages can be enabled by separate properties within the same input card.

Level the input

Configuring the correct input gain is the most crucial thing to prevent distortions, signal clipping, or high signal-to-noise ratios. Every user, microphone, and location has its unique characteristics, making it necessary to configure the gain correctly.

Audio Profile Input Settings

Before starting to level the input gain, you should make sure that the settings Compressor and Gate Threshold are disabled.

Now, the Gain property can be configured by either clicking the and buttons or by double-clicking the value in the center. The latter brings up a popup allowing to enter an exact value or adjusting the gain with a slider.

VU Meter

Using the VU-meter, the input signal can be leveled precisely. The signal should peak around the 0 dB mark, avoiding the red zone and potential distortions.

Notice: Please make sure you enable a channel before leveling the input. A user's input source only becomes active if a channel is enabled.

Configure a compressor

The Green-GO Engine features a simple Compressor that can be enabled to reduce the dynamic range of the input signal by attenuating the louder parts of the signal, making it less likely to transmit distorted audio.

If enabled, the release timings of the compressor can be adjusted.

Configure a gate

The Green-GO Engine features a simple noise-gate that can be activated to avoid transmitting unwanted background noise, allowing for a quiet and calm intercom system.

The property Gate Threshold defines the threshold for the noise-gate to open the microphone. Audio signals below the configured threshold will be cut out and not transmitted. The property Gate Hold defines the hold time after which the noise-gate closes again after being activated once.

However, this should only be configured if required to prevent accidental cut-outs when speaking quietly.

Warning: Adjust this setting carefully to avoid blocking voice communication: A correctly configured gate will only open the microphone when the user is talking, and disable the microphone when the user stops speaking.

A poorly configured noise-gate may lead to a stuttering audio signal being transmitted.

Configure the sidetone

The sidetone can function as confidence feedback for the user: The user can hear its voice in the headset and knows when a channel's talk function is enabled.

The property Sidetone configures the amount of the user's input fed back into its headset output(s). When activated, the sidetone is never routed to a device's front speaker to prevent signal feedback.

Configure the output(s)

Output Properties

Every Green-GO user station has at least one output that can be used to transmit the user's channel mix. The Green-GO Engine allows configuring the loudness of each available output individually. The output level of all available outputs is then controlled by the user's or device's Main Level control, acting as a master.

For devices with built-in front speakers, the output can be attenuated automatically when the user activates a channel talk to prevent signal feedback when speaking.

In addition, the Green-GO Engine provides a global output limiter that can be enabled for further protection. It automatically attenuates loud audio signals on the output(s).

Control user audio

It is possible to mute or enable a user's channels and microphone remotely.

Muting a user's microphone

You can mute a user's input by using at least two methods:

  1. A right-click on a user, group, room, or device on one of the overviews available in the index tree on the left. The context menu makes a mute function available, muting all currently open channels fitting the context.
  2. Clicking the symbol in a channels tab (user or device) will mute the active input of a channel.

Enabling a user's microphone

You can remotely open/enable a user's microphone on a per-channel basis in any channels tab:

  • Clicking the symbol will enable the microphone on a channel.

Muting or unmuting a user's channel

You can easily mute or unmute any channel by simply clicking on the symbol next to a channel's level. A muted channel can be unmuted by simply clicking the symbol again.

Changing a channel's level can be done by double-clicking or right-clicking the current channel level.

Editing in bulk

It is possible to edit multiple items simultaneously by selecting them in their respective overview.

Since the user's configuration now includes every property available, this is primarily done in the users overview. You can select either all or specific users and click the edit button on the top right.

This will open the user view with all selected users. As long as multiple users are selected, the title states Multiple.

Changes done in this view will configure all selected users instantly. Properties with conflicting options configured will be unset (empty).

This also enables you to change device-specific settings by adding or changing a device profile in the user's configuration.

Notice: Be aware that editing multiple devices with mixed device types isn't supported.

Save the configuration to the devices

After you have finished setting up your configuration and have adopted all devices into it, you should export the configuration file to your devices. Although this is not a strict requirement, it makes the devices completely independent of the software.

Any changes to a user's settings (channel assignments, user settings, device profiles, etc.) require exporting the updated configuration in order to guarantee the devices operation independently of the software.

A configuration can be exported to all connected devices at any time by pressing the button on the top. The icon indicates when recent changes have not yet been saved to a device by displaying an orange batch next to the icon: .

Warning: Please use this function with care as exporting a configuration to connected devices will interrupt possibly ongoing user communication.

Notice: Powering up a device without a saved configuration and no Green-GO Control instance running on the local network will potentially lead to a lost or partially broken device's configuration.

Tip: Please check out our documentation on the new Green-GO Control software to find out more.

Written by: Timo Toups