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Last update: February 6, 2022

The WPX Wall Panel X

WPX Dynamic View

The Green-GO WPX Wall Panel X provides direct access to up to 32 high quality, low latency channels or functions via a color TFT touchscreen; indicating the name, volume level, and status of a channel or function. With 3 associated multicolor push-buttons controlling each channel's screen features; Talk, Listen, Call, or Cue – depending on which function is selected. A multifunction encoder allows for easy volume adjustments and menu control.

Audio is presented through a XLR4M HANDSET/HEADSET connector (handset/headset not included). Powered exclusively via PoE through the network cable connected to the devices internal RJ45 port for flush installation.

A separately routable internal speaker allows creation of an independent audio mix for the public facing speaker(s) while allowing for private communication via a handset or headset.

What's in the box?

The Green-GO WPX wall panel X comes with the following package contents:

  • 1 x Green-GO WPX wall panel X
  • 1 x Printed quickstart guide
Optional Green-GO accessories
  • Green-GO HSA05 handset
  • Green-GO HS200S single ear & HS200D dual ear headset
  • Green-GO PoE network switches

Device overview

Front panel

MCX Rack Station Front Overview

3 Multicolor Buttons
The three multicolor Buttons are primarily used to open a channel for voice communication or to control a function. As a secondary function, the multicolor buttons serve as a status indicator with their back-light.
1 TFT Touchscreen
Status information on channels or functions is presented to the user in a clear and compact manner on the full-color TFT touchscreen. The touchscreen provides easy access to a bank of six freely configurable channels or functions.
1 Multifunction Encoder
The multifunction Encoder allows for rotation and clicks and is mainly used to navigate the setup menu or control specific functions like volume control.
1 Front Speaker
The WPX wall panel X comes with an internal 2-watt loudspeaker as separately routable hardware output. Additionally, an external speaker can be connected to the same hardware output.
1 Neutrik XLR4-Male Headset Connector
It is possible to connect any headset to the XLR4 male connector. The built-in amplifier supports an impedance range from 32 Ω to 600 Ω.

Internal connectors

WPX Internal Connetors

External Speaker(s)
It's possible to connect an external speaker (max. 8 Ω, 10 W) to the device's internal screw terminals. The internal and external speakers are connected to the same hardware output and will always work together.
1 PoE powered 10/100 Mbps RJ45 Connector
The internal 10/100 Mbps RJ45 connector serves as power input and connection to the local network.

The user interface

WPX Default UI Overview

The Green-GO WPX wall panel X user interface is a simpler version of the MCX rack or MCX desktop user station. It features the same 2-watt built-in speaker, Encoder, and also shares the Touchscreen and multicolor Buttons, but in a different configuration.

Tip: Please check our quickstart guide to find a detailed description on how to use or quickly set up this device in a Green-GO system.

Channel and function control

WPX Buttons and Display With only three multicolor Buttons, the WPX wall panel X only provides direct access to 3 Channels.

The three Buttons on the left of the display and their corresponding Touchscreen sections are directly linked and show channel information and status. The three touchscreen sections to the right mainly serve the purpose of function and communication control.

However, the WPX wall panel X user interface is freely configurable, and either channels or functions can be configured on any button or touchscreen section.

Channel status colors

With the factory default settings, the multicolor Buttons signal the channel status as follows:

Color State Status Description
Solid Free The channel has no communication target assigned.
Solid No Member No remote device or user is available on this channel.
Solid Idle The channel is assigned and idle.
Solid Active A remote user or device has activated the channel talk but is not transmitting audio.
Solid Active VOX The channel is receiving vox communication.
Blinking Active Muted The channel is muted but also receiving vox communication.
Solid Talk The channel has been manually opened and will transmit any audio from the active input.
Solid Autotalk The channel has been automatically opened and will transmit any audio from the active input.
Solid Call The channel received a short call signal.
Blinking Alert Call The channel is receiving or sending an alert call signal.
Blinking Cue Attention The channel is receiving or sending a cue attention signal.
Solid Cue GO The channel is receiving or sending a cue GO signal.
Solid GPIO Control The channel is transmitting a GPIO Control signal.

Channel display

When linked to a channel, the touchscreen section displays the following information:

WPX Channel UI

Channel Status
The red X indicates that the Green-GO Engine can't reach any remote device for the configured channel target.
Channel ID
This shows the ID of the channel. Usually, a user has access to channels 1 through 32.
Display Name
The name or display name of the channel target (user or group).
Channel Color
The channel color is defined by the channel target (user or group).
Channel Volume
The current channel volume level.

Configuring the user interface

The WPX wall panel X user interface is highly configurable: Any function or channel can be assigned to any Button and Touchscreen section.

However, it is recommended to use the left Buttons and Touchscreen sections only for channels and use functions for communication control on the right.

The assignments can be configured in the setup menu Buttons.

Setup Menu Guide
Setup Menu
└──> Device
    └──> Buttons
        ├──> Button 1 # (1)!
        ├──> Button 2
        ├──> Button 3
        ├──> Button 4 # (2)!
        ├──> Button 5
        └──> Button 6
  1. Button 1 - 3 assign a function or channel to both of the respective Button and Touchscreen section.
  2. Button 4 - 6 assign a function to the respective Touchscreen sections exlusively.

Tip: It's now possible to easily save all locally made changes into the configuration file or pre-programming the UI using the Green-GO Control software.

The channel Flexlist

The Flexlist is a new UI concept introduced with Green-GO 5.

BPX Cannel Flexlist

The function essentially enables the user to quickly change a channel's communication target to a set of 20 pre-defined destinations (users and groups). This allows comfortable and easy control over more channels on devices with limited or crammed user interfaces.

The Flexlist items can be added and configured either directly in a device's User Settings setup menu or with the help of the software.

The Flexlist is enabled on a per-channel basis by configuring a channel's Channel Mode to Flex. Doing so on multiple channels gives independent access to the same Flexlist.

Setup Menu Guide
Setup Menu
└──> User
    └──> Settings
        ├──> ...
        └──> Flexlist # (1)!
            ├──> ...
            └──> - Add - # (2)!
  1. This setting allows to configure the device's Flexlist.
  2. Up to 20 items can be added to the device's Flexlist. Existing items can be removed by selecting them and chosing the option None.
Setup Menu
└──> User
    └──> Channels
        └──> CH #
            ├──> ...
            └──> Channel Mode: Flex # (1)!
  1. The Flexlist becomes available as soon as a channel's mode is set to Flex.

Changing a channel's destination

MCX Cannel Flexlist

Changing a channel's destination with the flex by touching the channel's Touchscreen section while the Screen Function is set to Listen.

This brings up the Flexlist selection menu that can be navigated by rotating the Encoder. A new channel destination is chosen by clicking the Encoder.

Warning: Please be aware that a channel with Channel Mode: Flex configured can't be muted by simply touching the Touchscreen section. Muting only works by clicking the Encoder while pressing the channel's Touchscreen section.

Functions

The WPX wall panel X comes with a set of useful default functions that can be assigned to any Button and its Touchscreen section.

General functions

Channel 1 - 32 Function

These functions allow for a quick (re-)adjustment of the visual arrangement on the device without changing the user's configuration through the software.

No Function / Empty Function

This function completely clears a Button and its Touchscreen section and removes functionality.

Screen function switches

The MCX rack and MCXD desktop station can be operated in three modes that primarily dictate a Touchscreen section's function. The listed functions below all allow for switching between the three modes of operation: Listen, Call, and Cue.

Warning: The multicolor buttons normally open a channel for voice communication, regardless of the active operation mode. Toggling between modes will only affect the buttons function if the option Button Mode is set to Mode.

Listen Mode Function This function switches the mode of operation to voice communication.

When active, the Touchscreen section of any assigned channel can be tapped to mute or unmute it. Pressing the Touchscreen and rotating the Encoder adjusts the channel volume.

Tip: Please be aware that this mode enables the talk function for the multicolor buttons, should the option Button Mode be set to Mode.

Call Mode Function This function switches the mode of operation to call signals. When activated, the Touchscreen section of any assigned channel can be tapped to send a call signal.

When pressed for more than 3 seconds, an Alarm Call will be sent until the touchscreen section is rereleased.

Listen-Call Mode Function This function serves as a toggle to switch between the communication modes Listen and Call.

The Listen function will be prioritized when (re-)activating the function with the multicolor Button.

Cue Mode Function This function switches the mode of operation to cue signals. When activated, the Touchscreen section of any assigned channel can be tapped to initiate a cue signal.

The action that is performed when touching the Touchscreen section can be changed. Usually, an attention cue signal is sent to the selected channel. Tapping the touch screen again progresses the cue phase.

This behavior can be changed to sent direct GO cue signals by pressing the touchscreen section of the function itself. Which mode of the function is currently active is displayed in the function itself:

  1. Cue GO is the normal operation, described above.
  2. Direct GO directly sends a go signal to the selected channel. This skips the attention and ready phase.

Warning: Please be aware that outgoing cues can only be manipulated while the screen function cue mode is active. Outgoing cue signals will still be shown but can't be cleared or progressed when using other screen functions (listen or call).

Communication control

Isolate Function This function mutes all channels that do not have an active talk enabled. Channels will be unmuted as soon as no channel has the talk function enabled.

This function is helpful to control incoming audio in hectic systems. It limits the received audio to active user communications.

Warning: Please be aware that utilizing the Isolate function will cut off all channels except the channels that the user currently talks on. You will only be reachable through call or cue signals on muted channels.

Answer/Reply Function This function enables the user to answer incoming voice communication. The function will always act as a momentary switch, only allowing for push-to-talk style communications.

The display will either show the linked user or the channel (s) it will reply to.

Depending on the Reply Mode setting's configuration, this function will only reply to the last opened channel or all current ongoing voice transmissions.

Warning: Be aware that this function will stay active after the last received transmission. The delay is configured with the Active Time setting.

Current limits of function design on this device

While this function is available on the Green-GO WPX wall panel X, it will only work when assigned to one of the first three Touchscreen sections. The reason is that the current function design requires a physical Button to actuate the function itself.

Mic Kill Function This function acts as a remote switch, disabling the talk function on all currently active users on a channel.

The Mic Kill function works with groups and users as channel targets.

Warning: Use this function with care, as it can disrupt ongoing user communication.

Cough Mute Function This function allows muting the currently active user input temporarily.

The microphone will be muted for the duration of the Button or Touchscreen press (momentary). Channels will keep their talk enabled while the function is active.

Cue Cancel Function This function allows aborting either all or selected outgoing cue signals.

The functions multicolor Button must be pressed together with the Touchscreen section of the channel to abort a particular cue signal.

The Button and Touchscreen section of the function itself must be pressed to abort all currently outgoing cue signals.

Tip: If Button Mode is configured to Mode the Button of a channel can be used to abort a cue signal as well.

Volume control

These functions generally allow for volume control with the help of the Encoder.

Speaker Volume Function This function allows for quick adjustment of the volume of the internal speaker.

The configured volume is stored in the currently active Audio Profile.

Headset Volume Function This function allows for quick adjustment of the volume of a connected headset.

The configured volume is stored in the currently active Audio Profile.

Main Volume Function This function is intended to provide status information over the device's current main volume.

This function doesn't need to be used to adjust the main volume

Direct Channel Volume Function This function allows for quick adjustment of the volume for the special direct channel.

Program Audio Volume Function This function allows for quick adjustment of the volume for the special program audio channel.

Announcements Volume Function This function allows for quick adjustment of the volume for the special announcements channel.

Emergency Volume Function This function allows for quick adjustment of the volume for the special emergency channel.

The setup menu

The setup menu allows local access to almost all user and device configuration properties. All changes in the setup menu are done and stored locally on the device but can be easily synced back into the configuration file using the Green-GO Control software. These settings are also persistent on the device unless overwritten.

The setup menu is accessed by pressing in the multi-function Encoder which is used to navigate the menu lists:

  • The Encoder rotation moves a selection or changes a selected value.
  • A click of the Encoder enters submenus and allows to change values.
  • A submenu can be exited either with the menu entry Exit or Cancel

Access to the setup menu can be restricted by configuring the security options of a configuration file or user with the help of the Green-GO Control software. In restrictive security configurations, the user may be asked to enter the Tech Pincode before access is given.

Tip: More information on security options can be found here.

Setup Menu Guide
Setup Menu
├──> User
│    ├──> Select User
│    │    └──> Users
│    ├──> Channels
│    │    └──> Channel ID
│    │         ├──> Assign
│    │         ├──> Listen Override
│    │         ├──> Listen
│    │         ├──> Level
│    │         ├──> Talk Mode
│    │         ├──> Priority 
│    │         ├──> Output 
│    │         ├──> Listen Mode 
│    │         ├──> Call Mode 
│    │         ├──> Cue Mode 
│    │         └──> Channel Mode 
│    ├──> Special Channels
│    │    ├──> Direct
│    │    │    ├──> Level
│    │    │    ├──> Output
│    │    │    ├──> Priority
│    │    │    └──> Cue Mode
│    │    ├──> Program Audio
│    │    │    ├──> Assign
│    │    │    ├──> Level
│    │    │    ├──> Dim
│    │    │    └──> Output
│    │    ├──> Announce
│    │    │    ├──> Assign
│    │    │    ├──> Level
│    │    │    └──> Output
│    │    └──> Emergency
│    │         ├──> Assign
│    │         ├──> Level
│    │         └──> Output
│    ├──> Flexlist
│    │    ├──> ...
│    │    └──> Add
│    ├──> Settings
│    │    ├──> Active Time
│    │    ├──> Reply Mode
│    │    ├──> Isolate
│    │    ├──> Tone Level
│    │    ├──> Alert Tone
│    │    ├──> Room
│    │    ├──> Room Dim
│    │    ├──> Room Output
│    │    ├──> Priority Dim
│    │    ├──> Popup
│    │    └──> Cue Timeout
│    └──> Script
│         ├──> Load Script
│         └──> Status
├──> Audio
│    ├──> Sidetone
│    ├──> Gain
│    ├──> Compressor
│    ├──> Gate Threshold
│    ├──> Gate Hold
│    ├──> Source
│    ├──> Headset Bias
│    ├──> Output Limiter
│    ├──> Headset Level
│    ├──> Speaker Level
│    ├──> Speaker Dim
│    └──> Main Level
├──> Device
│    ├──> Device Settings
│    │    ├──> Encoder
│    │    ├──> Button
│    │    ├──> Screen Function
│    │    ├──> Startup
│    │    ├──> Screen Brightness
│    │    ├──> Screen Timeout
│    │    ├──> LED Intensity
│    │    ├──> LED Timeout
│    │    └──> Buzzer
│    └──> Buttons
├──> Connection
│    └──> Mode: Local
├──> Config
│    ├──> Join Config
│    ├──> Default Config
│    └──> Factory Default
├──> Network
│    └──> Dynamic: On
└──> Info
    ├──> Name
    ├──> Config
    ├──> IP
    ├──> Firmware
    ├──> Serial
    ├──> Cloud
    ├──> Encryption
    ├──> Uptime
    └──> Reset Defaults

User

The User submenu holds settings for user-relevant configuration like:

Select User

Available Users

This menu lists all available users of the active configuration file.

Setup menu: User ▸ Select User

Option range: Defined by configuration file

Default: Unset

Channels

Channel 1 ‒ 32

The following is available for each of the 32 channels.

Assign

This menu allows selecting a communication target for the channel. Entering this menu will bring up a pre-filter that provides easy access to the active configuration file's available groups and users.

Setup menu: User ▸ Channels ▸ ID ▸ Assign

Option range: None, Groups, Users

Default: Unset

Listen Override

This option allows defining a separate listen source for the channel. The user talks to the primary target assigned but listens to the group defined here.

Setup menu: User ▸ Channels ▸ ID ▸ Listen Override

Option range: None, Groups

Default: Unset

Listen

A channel can be enabled or muted independently from the set channel Level. The Listen state of the channel can be easily toggled on or off without losing the set channel level.

This option may be influenced by the Listen Mode.

Setup menu: User ▸ Channels ▸ ID ▸ Listen

Option range: Muted, On

Default: On

Level

This option defines the output level for the channel.

Setup menu: User ▸ Channels ▸ ID ▸ Level

Option range: -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Talk Mode

The Talk Mode defines how a channel can be activated for vox communications with the talk button.

Mode Description
Disabled This option disables the talk function on the channel.
Momentary This option allows for a push-to-talk style of operation.
Latch This option acts as a toggle: The first press enables talk, the second press disables talk.
Latch/Mom This option allows for a mixed operation. Short presses act as a latch toggle, and long button presses allow for momentary communication.

Setup menu: User ▸ Channels ▸ ID ▸ Talk Mode

Option range: Disabled, Momentary, Latch, Latch/Mom

Default: Latch/Mom

Priority

A channel can be configured with one of three priorities. For example, when a higher priority channel transmits, communication with lower priority can be attenuated (Priority Dim).

Setup menu: User ▸ Channels ▸ ID ▸ Priority

Option range: Low, Normal, High

Default: Normal

Output

The Output property allows routing the channel's output to a specific hardware output of the device. This is helpful when using devices with stereo outputs or multiple mono outputs.

Setup menu: User ▸ Channels ▸ ID ▸ Output

Option range: Both, Headset, Speaker

Default: Both

Listen Mode

The Listen state defines a muted or unmuted channel. The Listen Mode options define if and how the channel's listen state is toggled.

Mode Description
Listen On Talk This mode enables the Listen state of the channel (unmutes), as soon as the talk is active on the channel. Disabling talk on the channel will disable the Listen state again (mute).
No Listen On Talk An active talk doesn't affect the Listen state of the channel, but the channel respects the Isolate function.
Ignore Isolate This mode ignores the Isolate function.
Fixed This mode doesn't change the Listen state.

Setup menu: User ▸ Channels ▸ ID ▸ Listen Mode

Option range: Listen On Talk, No Listen On Talk, Isolate Ignore, Fixed

Default: Listen On Talk

Call Mode

This option defines if call signals can be sent and/or received on the channel.

Mode Description
Disabled This option disables all call signals on the channel.
Recv Only Call signals can be received on the channel.
Send Only Call signals can be sent to the channel.
Send/Recv This mode enables the sending and receiving of call signals on the channel.

Setup menu: User ▸ Channels ▸ ID ▸ Call Mode

Option range: Disabled, Recv Only, Send Only, Send/Recv

Default: Send/Recv

Cue Mode

The Cue Mode defines how an incomming cue signal is handled.

Mode Description
Normal This option allows for a three-staged cue signal with a manual ready reply.
Auto Answer This option automatically answers incomming cue signals on this channel, reducing the effective stages to ready and go.
Ignore This option ignores incomming cue signals. Cue signals sent may be answered by other devices.

Setup menu: User ▸ Channels ▸ ID ▸ Cue Mode

Option range: Normal, Auto Answer, Ignore

Default: Normal

Channel Mode

The Channel Mode allows for simple automation that enables complex channel configurations. Things like automatic replies and GPIO control can be configured here.

Mode Description
Normal This is the default setting. The channel takes no action when voice communication is received.
No Reply This option disables the Answer/Reply function on the channel.
Reply Direct With this option set, the Answer/Reply function will only reply to the last active member of a group.
Auto Reply This option automatically activates the talk function on the channel as soon as voice communication is received.
Autotalk This option automatically opens the channel as soon as the enabled input becomes active.
Solo Talk This option automatically disables the talk function on any other channel when the talk function of the channel itself is set to active.
Flex This option enables the user's Flexlist on the channel and allows for a quick channel destination change.

The Flexlist is called by the Listen Screen Function by pressing the Touchscreen section of a channel.
GPIO Control This sends a special GPIO control data packet on the channel and disables the talk function for the channel.

Setup menu: User ▸ Channels ▸ ID ▸ Channel Mode

Option range: Normal, No Reply, Reply Direct, Auto Reply, Autotalk, Solo Talk, Flex, GPIO Control

Default: Normal

Special Channels

Each user has, in addition to the 32 normal channels, four additional special channels.

Direct

The direct channel is temporary and functions bi-directional.

The channel gets created as soon as any remote user who isn't configured on any of the 32 channels contacts the user linked to this device (voice communication, call signal, cue signal).

Level

This option defines the output level for the channel.

Setup menu: User ▸ Special Channels ▸ Direct ▸ Level

Option range: Mute, -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Output

The Output property allows routing the audio of the channel to a specific hardware output. This is helpful when using devices with stereo outputs or multiple mono outputs.

Setup menu: User ▸ Special Channels ▸ Direct ▸ Pan

Option range: Both, Headset, Speaker

Default: Both

Priority

A channel can be configured with one of three priorities. For example, when a higher priority channel transmits, communication with lower priority can be attenuated (Priority Dim).

Setup menu: User ▸ Special Channels ▸ Direct ▸ Priority

Option range: Low, Normal, High

Default: Normal

Cue Mode

The Cue Mode defines how an incomming cue signal is handled.

Mode Description
Normal This option allows for a three-staged cue signal with a manual ready reply.
Auto Answer This option automatically answers incomming cue signals on this channel, reducing the effective stages to ready and go.
Ignore This option ignores incomming cue signals. Cue signals sent may be answered by other devices.

Setup menu: User ▸ Special Channels ▸ Direct ▸ Cue Mode

Option range: Normal, Ignore, Auto Answer

Default: Normal

Program

The channel for program audio is passive (listen-only), meaning the user can only receive audio on this channel. The channel receives audio through a group, has independent volume control, and supports dimming when the user receives an audio signal on any of his 32 regular channels.

Assign

This menu allows selecting a communication target for the channel. Entering this menu will bring up a pre-filter that provides easy access to the active configuration file's available groups and users.

Setup menu: User ▸ Special Channels ▸ Program ▸ Assign

Option range: None, Groups

Default: None

Level

This option defines the output level for the channel.

Setup menu: User ▸ Special Channels ▸ Program ▸ Level

Option range: Mute, -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Dim

The program audio channel can automatically attenuate as soon as any of the other channels is active.

Setup menu: User ▸ Special Channels ▸ Program ▸ Dim

Option range: Mute, -24 dB ‒ -6 dB, Off (6 dB increments)

Default: Off

Output

The Output property allows routing the audio of the channel to a specific hardware output. This is helpful when using devices with stereo outputs or multiple mono outputs.

Setup menu: User ▸ Special Channels ▸ Program ▸ Pan

Option range: Both, Headset, Speaker

Default: Both

Announce

The announcement channel is a passive channel (listen-only) that transmits with a higher priority as regular channels. Incoming audio transmissions on this channel can attenuate communication on any of the regular channels, depending on the Priority Dim setting.

The announcement channel receives its audio through a group. To send audio to this channel, the configured group needs to be assigned to one of the 32 regular channels of a user.

Warning: Please configure talking access to the source group of the announcement channel carefully, as any communication through the group may interrupt ongoing user communication.

Assign

This menu allows selecting a communication target for the channel. Entering this menu will bring up a pre-filter that provides easy access to the active configuration file's available groups and users.

Setup menu: User ▸ Special Channels ▸ Announce ▸ Assign

Option range: None, Groups

Default: None

Level

This option defines the output level for the channel.

Setup menu: User ▸ Special Channels ▸ Announce ▸ Level

Option range: Mute, -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Output

The Output property allows routing the audio of the channel to a specific hardware output. This is helpful when using devices with stereo outputs or multiple mono outputs.

Setup menu: User ▸ Special Channels ▸ Announce ▸ Pan

Option range: Both, Headset, Speaker

Default: Both

Emergency

The emergency channel is a passive channel (listen-only) that transmits with the highest priority. Incoming audio transmissions on this channel will mute any communication on any of the 32 regular channels.

The emergency channel receives its audio through a group. To send audio to this channel, the configured group needs to be assigned to one of the 32 regular channels of a user.

Warning: Please configure talking access to the source group of the emergency channel carefully, as any communication through the group may interrupt ongoing user communication.

Assign

This menu allows selecting a communication target for the channel. Entering this menu will bring up a pre-filter that provides easy access to the active configuration file's available groups and users.

Setup menu: User ▸ Special Channels ▸ Emergency ▸ Assign

Option range: None, Groups

Default: None

Level

This option defines the output level for the channel.

Setup menu: User ▸ Special Channels ▸ Emergency ▸ Level

Option range: Mute, -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Output

The Output property allows routing the audio of the channel to a specific hardware output. This is helpful when using devices with stereo outputs or multiple mono outputs.

Setup menu: User ▸ Special Channels ▸ Emergency ▸ Pan

Option range: Both, Headset, Speaker

Default: Both

Flexlist

This menu allows customizing the user's Flexlist.

Add

The entry - Add - at the bottom of the menu allows you to add up to 20 users or groups. Selecting an existing assignment enables one to change or remove it.

Setup menu: User ▸ Settings ▸ Flexlist

Option range: Add, Flexlist entries

Default: Unset

Settings

The user settings configure global communication functions. These settings affect communication on all channels and are not adjustable on a per-channel basis.

Active Time

The Active Time defines a delay that keeps the channel active after the last voice transmission has been received. The main use for this is to give users a chance to identify the transmitting channel before it goes inactive again.

Warning: This setting directly influences some functions on a Green-GO engine like Answer/Reply by setting the state Answer to active.

Setup menu: User ▸ Settings ▸ Active Time

Option range: 0.5 sec, 1 sec, 2 sec, 5 sec, 30 sec, 60 sec, 120 sec

Default: 5 seconds

Reply Mode

The Reply Mode defines the behavior of the Answer/Reply function.

Mode Description
Disabled This option disables the Answer/Reply function.
Active This option enables the Answer/Reply function to answer all currently ongoing voice communication.
Last This option enables the Answer/Reply function to only answer the last opened channel.

Setup menu: User ▸ Settings ▸ Reply Mode

Option range: Disabled, Active, Last

Default: Last

Isolate

This function mutes all channels that do not have an active talk enabled. Channels will be unmuted as soon as no channel has the talk function enabled.

This function is helpful to control incoming audio in hectic systems. It limits the received audio to active user communications.

Setup menu: User ▸ Settings ▸ Isolate

Option range: Disabled, Enabled

Default: Disabled

Tone Level

The Tone Level defines the loudness for all alarm signals like cue signals and the Alert Call.

Setup menu: User ▸ Settings ▸ Tone Level

Option range: Mute, -24 dB ‒ 0 dB (6 dB increments)

Default: -12 dB

Alert Tone

This settings defines the alarm signal type for things like Alert Call or cue signals.

Setup menu: User ▸ Settings ▸ Alert Tone

Option range: Fast, Slow, Pulse

Default: Fast

Room

This setting assigns a user to a room, available in the configuration file.

Setup menu: User ▸ Settings ▸ Room

Option range: None, Available Rooms

Default: None

Room Dim

The Room Dim option configures if and how the audio signals from the configured room should be attenuated. The output affected by this setting is defined by the option Room Output.

Setup menu: User ▸ Settings ▸ Room Dim

Option range: Mute, -24db ‒ -6 dB (6 dB increments), Off

Default: Off

Room Output

The option Room Output defines the hardware output on which audio signals from the configured room will be attenuated. The attenuation itself is configured by the setting Room Dim.

Setup menu: User ▸ Settings ▸ Room Output

Option range: Both, Headset, Speaker

Default: Both

Priority Dim

The property Priority Dim defines the amount channels with lower priority get attenuated as soon as audio is being transmitted on higher priority channels. Each of the 32 generic channels can have one of three priorities.

Activating this setting and defining channel priorities will help to manage user stations with high communication traffic.

Warning: This setting does not affect the behavior of the special channels Emergency or Program Audio.

Setup menu: User ▸ Settings ▸ Priority Dim

Option range: Mute, -24 dB ‒ -6 dB (6 dB increments), Off

Default: Off

This setting defines if and what popups are shown to the user.

Mode Description
System Only This is the bare minimum. System popups for system events like joining a configuration, etc., will always be shown.
Cue This option will show popups for system notifications and incoming cue signals.
Cue+Direct This option enables popups for system events, cue signals, and communications on the special channel for temporary direct communication.
Cue/Direct/Extended This option enables popups for system events, cue signals, direct channel communications, and communications on channels that are not directly available through the UI (hidden).

Setup menu: User ▸ Settings ▸ Popup

Option range: System Only, Cue, Cue+Direct, Cue/Direct/Extended

Default: Cue/Direct/Extended

Cue Timeout

This setting defines the hold-time for an outgoing GO cue signal.

Setup menu: User ▸ Settings ▸ Cue Timeout

Option range: 0.5 sec, 1 sec, 2 sec, 5 sec, 30 sec, 60 sec, 120 sec

Default: 5 sec

Script

Loaded Script

This menu shows the currently loaded script and allows to load any script stored in the configuration.

Available Scripts

This submenu is available by clicking on the currently loaded script and lists all scripts stored in the configuration file.

Setup menu: User ▸ Scripts ▸ Script Name

Option range: Available scripts

Default: Unset

Status

This property shows the current status of the currently loaded script.

Audio

The Audio submenu holds all settings relevant for the user's audio input and outputs.

Sidetone

The property Sidetone configures the amount of the user's input fed back into its headset output(s). When activated, the sidetone is never routed to a device's front speaker to prevent signal feedback.

Setup menu: Audio ▸ Sidetone

Option range: Mute, -40 dB ‒ 0 dB (1 dB increments)

Default: 0 dB

Gain

The input Gain configures the amplification of the input signal. The range of this setting depends on the input source chosen.

Setup menu: Audio ▸ Gain

Option range: +30 dB ‒ +60 dB (1 dB increments)

Default: none

Compressor

This is a simple Compressor that can be enabled with this setting. It reduces the dynamic range of the input signal by attenuating the louder parts of the signal, making it less likely to transmit distorted audio. When this setting is enabled, the timings of the compressor can be adjusted.

Setup menu: Audio ▸ Compressor

Option range: Off, Fast, Med, Slow

Default: Med

Gate Threshold

The option Gate Threshold defines the threshold for the noise-gate to open the microphone. Audio signals below the configured threshold will be cut out and not transmitted.

Setup menu: Audio ▸ Gate Threshold

Option range: -50 dB ‒ -25 dB (5 dB increments), Off

Default: -50 dB

Gate Hold

The property Gate Hold defines the hold time after which the noise-gate closes again after being activated once.

Setup menu: Audio ▸ Gate Hold

Option range: Short, Medium, Long, Xlong

Default: Medium

Source

The menu Source allows selecting one of the device's audio inputs or a test tone as the user's input source.

Setup menu: Audio ▸ Source

Option range: Headset, 375Hz, 1kHz, 1.2kHz, 2.5kHz

Default: Headset

Headset Bias

The option Headset Bias allows to supply up to 2.5 V of power to an electret or condenser microphone on a headset connected to the XLR4 connector.

Setup menu: Audio ▸ Headset Bias

Option range: Off, On

Default: Off

Output Limiter

The option Output Limiter allows configuring a simple limiter for the user's audio output(s). The limiter attenuates the loudest part of the user's channel mix to prevent potential signal clipping.

Setup menu: Audio ▸ Output Limiter

Option range: -24 dB ‒ -6 dB (6 dB increments), Off

Default: -6 dB

Headset Level

The Headset Level defines the loudness of the headset volume.

Setup menu: Audio ▸ Headset Level

Option range: Mute, -40 dB ‒ 0 dB (1 dB increments)

Default: 0 dB

Speaker Level

The Speaker Level defines the loudness of the built-in speaker volume.

Setup menu: Audio ▸ Speaker Level

Option range: Mute, -40 dB ‒ 0 dB (1 dB increments)

Default: 0 dB

Speaker Dim

The property Speaker Dim configures an automatic attenuation of the built-in front speakers in case of an open microphone. The configured attenuation will take effect as soon as the user activates a talk on any channel.

Setup menu: Audio ▸ Speaker Dim

Option range: Mute, -24 dB ‒ -6 dB (6 dB increments), Off

Default: Off

Main Level

The Main Level acts as a master for all device outputs. It allows to quickly lower or raise all the output levels simultaneously.

Setup menu: Audio ▸ Main Level

Option range: Mute, -40 dB ‒ +12 dB (1 dB increments)

Default: 0 dB

Device

The Device submenu holds setting for the device-relevant configuration like:

Device Settings

Encoder

The option Encoder configures the action performed by rotating the Encoder.

Action Description
Disabled The encoder's rotation has no function.
Main Volume The encoder's rotation controls the device's main volume.
Program The encoder's rotation controls the volume for the program audio channel.
Sidetone The encoder's rotation controls the volume for the sidetone.
Channel 1 ‒ 4 The encoder's rotation controls the volume for a specific channel.

Setup menu: Device ▸ Device Settings ▸ Encoder

Option range: Disabled, Main Volume, Program, Sidetone, Channel 1, Channel 2, Channel 3, Channel 4

Default: Main Volume

Button

The option Button configures the linked action of the physical Buttons next to each touchscreen.

Action Description
Talk Only The physical buttons will always act as talk toggle, ignoring the active screen function.
Mode The physical button's function will follow the currently active screen function.

Setup menu: Device ▸ Device Settings ▸ Button

Option range: Talk Only, Mode

Default: Talk Only

Screen Function

The option Screen Function primarily sets the action linked to the Touchscreen sections of channels and/or functions.

Changing this option will change the action of the Touchscreen sections as follows:

Function Description
Listen The Listen function changes the mode of operation for the Touchscreen sections to channel control and enable the following actions:
  1. Simply tapping a Touchscreen section will toggle the listen state of a channel. Muting the channel output in the user's channel mix.
  2. Pressing and holding a Touchscreen section allows to adjust the channel volume by rotating the multifunction Encoder.
  3. Tapping the Touchscreen section of a channel with Channel Mode set to Flexlist will bring up a selection dialog to switch the channel target.
The Listen function will enable the Talk functionality for the physical buttons should the setting Button be set to Mode.
Call The Call function changes the mode of operation for the Touchscreen sections to call signals and enables the following actions:
  1. Simply tapping a Touchscreen section will send a Call signal to the respective channel target(s).
  2. Pressing and holding a Touchscreen section sends an Alert signal.
The Call function will enable the Call functionality for the physical buttons should the setting Button be set to Mode.
Cue The Cue function changes the mode of operation for the Touchscreen sections to cue control and enable the following actions:
  1. Simply tapping a Touchscreen section will either initiate an Attention signal or advance a currently ongoing cue signal to the next stage.
  2. Enable further cue control together with channel functions like Cancel Cue & Cue Mode.
The Cue function will enable the Cue functionality for the physical buttons should the setting Button be set to Mode.

Tip: Switching between the available modes is also possible by assigning one or more of the screen function switches to your user interface.

Attention: If the Button option is configured with the Mode setting, this function also affects the action of the physical buttons.

Setup menu: Device ▸ Device Settings ▸ Screen Function

Option range: Listen, Call, Cue

Default: Listen

Startup

The option Startup defines the default Screen Function that is being loaded after the device's power-up.

Option Description
Last Stores and recalls the last active Screen Function on a power-cycle of the device.
Listen Always sets the Screen Function to Listen after power-up.
Call Always sets the Screen Function to Call after power-up.
Cue Always sets the Screen Function to Cue after power-up.

Setup menu: Device ▸ Device Settings ▸ Startup

Option range: Last, Listen, Call, Cue

Default: Last

Screen Brightness

The option Screen Brightness controls the brightness of all device screens.

Setup menu: Device ▸ Device Settings ▸ Screen Brightness

Option range: Min, 1 ‒ 6 (1 increments), Max

Default: 5

Screen Timeout

The option Screen Timeout configures a timer that turns off all displays when the device is idle. Any user action or communication received will restart the timer and reactivate the displays.

Setup menu: Device ▸ Device Settings ▸ Screen Timeout

Option range: Always On, 1 Minute, 10 Minutes, 1 Hour, 10 Hours

Default: 1 Hour

LED Intensity

The option LED Intensity controls the brightness of the status and button backlights.

Setup menu: Device ▸ Device Settings ▸ LED Intensity

Option range: Min, 1 ‒ 6 (1 increments), Max

Default: 4

LED Timeout

The option LED Timeout defines if the status and button backlights of the device will be controlled by the Screen Timeout.

Setup menu: Device ▸ Device Settings ▸ LED Timeout

Option range: Disabled, Enabled

Default: Disabled

Buzzer

The option Buzzer defines if alarm tones like the alarm call or cue signals are transmitted via the built-in speaker.

Setup menu: Device ▸ Device Settings ▸ Buzzer

Option range: Disabled, Enabled

Default: Enabled

Buttons

This submenu gives access to the function assignments for the user interface (buttons, touchscreens).

Button 1 - 6

The option Button 1 - 6 defines the function of a physical Button or Touchscreen section.

Tip: Please check out the functions chapter for more information on what each function does.

Setup menu: Device ▸ Button Page ▸ Button

Option range: No Function, Side Tone, Emergency Level, Announcement Level, Program Audio Level, Direct Level, Line Out Level, Speaker Level, Headset Level, Main Level, Cough Mute, Isolate, Answer/Reply, Listen/Call Mode, Listen Mode, Cue Cancel, Cue Mode, Call Mode, Channel 1 ‒ 32

Default: -

Connection

The connection menu allows changing the connection mode used by the Green-GO Engine. This allows connecting an engine to either a local or a remote network.

Notice: Selecting one of the above modes will change the menu layout.

Mode

Local

This is the default connection mode, allowing for communication with the local network.

This mode doesn't need any configuration. Instead, devices will start to communicate as soon as they are in the same local network and members of the same configuration file.

Direct IP

The direct IP connection mode allows connecting the Green-GO Engine to a remote Green-GO BridgeX. This mode will require correct routing and potential port forwarding in case a NAT is used on the receiving end.

This mode is mainly thought out to be used for locally routed connections like a connection via WiFi access points.

Tip: Please check out the guide on bridging connections to find out more about this connection mode.

IP address

The IP address defines the external or public IPv4 address of the remote Green-GO BridgeX.

Setup menu: Connection ▸ Mode: Direct IP ▸ IP Address

Option range: IPv4 address-space

Default: Unset

UDP port

The UDP port defines the target bridge port for the remote connection.

Notice: Keep in mind that each bridge port can accept and serve only one connection.

Setup menu: Connection ▸ Mode: Direct IP ▸ UDP Port

Option range: Auto, 00000 - 99999

Default: Auto

Password

This defines the authentication password needed for a connection to a bridge port.

Notice: The password is always eight characters long!

Setup menu: Connection ▸ Mode: Direct IP ▸ Password

Option range: 8 characters: A - Z, a - z, 0 - 9, +, -

Default: Unset

Send buffer

The send buffer is used to buffer potential jitter on the outgoing connection.

Tip: This setting usually only requires configuration in case of a bad or high latency connection.

Setup menu: Connection ▸ Mode: Direct IP ▸ Send Buffer

Option range: 10 ms, 20 ms, 30 ms, 40 ms

Default: 10 ms

Receive Buffer

The receive buffer is used to buffer potential jitter on the incoming connection.

Tip: This setting usually only requires configuration in case of a bad or high latency connection.

Setup menu: Connection ▸ Mode: Direct IP ▸ Receive Buffer

Option range: 20 ms - 200 ms (10 ms increments)

Default: 20 ms

Diagnostics

The diagnostics menu contains a number of useful statistics for the incoming and outgoing connections.

Setup menu: Connection ▸ Mode: Direct IP ▸ Diagnostics

Cloud ID

The cloud ID connection mode provides an easy way to connect your devices over the internet utilizing the hole punching technique to establish a direct connection through firewalls or routers using NAT.

The cloud ID is provided and generated by a hosted service and can be used to connect and dynamically assign multiple clients. A cloud ID can be requested and used for free by filling out our request form over here.

Warning: This service is not live for the current beta test. If you want to test this connection mode, you can request your ID by contacting support@greengocom.com.

Tip: Check out our guide on bridge connections to find out more about the cloud ID connection mode.

ID

The eight-character cloud ID defines the session for the connection and is needed to authenticate with the cloud service.

Tip: The cloud ID is generated by the public cloud service.

Setup menu: Connection ▸ Mode: Cloud ID ▸ ID

Option range: 8 characters: A - Z, a - z, 0 - 9, +, -

Default: Unset

Password

The eight-character password is needed to authenticate with the cloud service.

Tip: The password is generated by the public cloud service.

Setup menu: Connection ▸ Mode: Cloud ID ▸ Password

Option range: 8 characters: A - Z, a - z, 0 - 9, +, -

Default: Unset

Send buffer

The send buffer is used to buffer potential jitter on the outgoing connection.

Tip: This setting usually only requires configuration in case of a bad or high latency connection.

Setup menu: Connection ▸ Mode: Cloud ID ▸ Send Buffer

Option range: 10 ms, 20 ms, 30 ms, 40 ms

Default: 10 ms

Receive Buffer

The receive buffer is used to buffer potential jitter on the incoming connection.

Tip: This setting usually only requires configuration in case of a bad or high latency connection.

Setup menu: Connection ▸ Mode: Cloud ID ▸ Receive Buffer

Option range: 20 ms - 200 ms (10 ms increments)

Default: 20 ms

Diagnostics

The diagnostics menu contains a number of useful statistics for the incoming and outgoing connections.

Setup menu: Connection ▸ Mode: Cloud ID ▸ Diagnostics

Config

The Config submenu allows loading configurations onto the device without the use of the Green-GO Control software.

Tip: The currently used configuration can be viewed in the Info submenu.

Join Config

This submenu lists all active configurations in a local network. However, the configuration currently used by the device will not be shown.

Available Configurations

Clicking on any entry will bring up a confirmation screen. Pressing the option Join will load the configuration onto the device.

Notice: Depending on the security setup of a configuration, you may be asked to provide a config password before being allowed to join.

Setup menu: Config ▸ Join Config ▸ Configuration Name

Default Configuration

This submenu allows loading a custom default configuration.

Tip: You can define a custom configuration with the help of the Green-GO Control software.

Load

By clicking the Load option the factory default configuration file will be loaded.

Setup menu: Config ▸ Default Configuration ▸ Load

Factory Default

This submenu allows loading the factory default configuration file.

Load

By clicking the Load option the factory default configuration file will be loaded.

Setup menu: Config ▸ Factory Default ▸ Load

Network

The Network submenu allows to configure the network interface of the device. The configuration supports two modes (IPv4):

Dynamic: Yes

Dynamic: Yes autoconfigures the network interface, either listening to a local DHCP server or autoconfiguring a 169.254.0.0/16 IPv4 address.

Dynamic: No

Dynamic: No allows for manual network configuration.

Address

The option Address defines the private IPv4 address of the device.

Setup menu: Network ▸ Dynamic: No ▸ Address

Option range: 0.0.0.0 - 255.255.255.255

Default: Unset

Netmask

The option Netmask defines the local subnet of the device.

Setup menu: Network ▸ Dynamic: No ▸ Netmask

Option range: 0.0.0.0 - 255.255.255.255

Default: Unset

Gateway

The option Gateway defines the local network gateway.

Setup menu: Network ▸ Dynamic: No ▸ Gateway

Option range: 0.0.0.0 - 255.255.255.255

Default: Unset

Info

The Info submenu makes the essential configuration settings available to view in one place. Some of the options available provide tools for debugging the device or system.

Name

This option shows the device name.

Setup menu: Info ▸ Name

Config

This submenu shows the information regarding the current configuration file used by the device.

The provided information can be useful when debugging problems regarding devices that are out of sync.

Name

This option shows the name of the currently active configuration file.

Setup menu: Info ▸ Config ▸ Name

Stamp

This option shows the timestamp of the currently active configuration file.

Setup menu: Info ▸ Config ▸ Stamp

Sample Rate

This option shows the sample rate used by the currently active configuration file.

Setup menu: Info ▸ Config ▸ Sample Rate

Multicast IP

This option shows the currently set multicast IP of the configuration file.

Setup menu: Info ▸ Config ▸ Multicast IP

ID

This option shows the unique ID of the currently active configuration file.

Setup menu: Info ▸ Config ▸ ID

IP

This submenu shows the current IP address of the device and allows to ping a remote IPv4 target to verify the current network connection.

Ping

This option allows to define an IPv4 target to be pinged.

Setup menu: Info ▸ IP ▸ Ping

Packets

This option allows initiating the ping script, sending out 10 consecutive pings to the defined target. Also, this option acts as a total packets counter, showing how many packets have been sent.

Tip: Activating this option again will restart the script.

Setup menu: Info ▸ IP ▸ Packets

Packet Statistics
Lost
Counter showing the numbers of packets lost during the last run of the ping script.
Avg
The average response time recorded for the last run of the ping script.
Min
The minimum response time recorded for the last run of the ping script.
Max
The maximum response time recorded for the last run of the ping script.

Warning: On a local Green-GO network, the response times shouldn't exceed 1ms!

Firmware

This submenu displays the device's firmware version.

Setup menu: Info ▸ Firmware

Serial

This option displays the device's serial number.

Setup menu: Info ▸ Serial

Reset To Defaults

This submenu allows resetting the complete device or parts of the configuration back to the factory defaults.

Reset Network

This option allows resetting the network configuration back to the factory defaults.

Setup menu: Info ▸ Reset to Defaults ▸ Reset Network

Reset Device

This option allows resetting the device configuration back to the factory defaults.

Setup menu: Info ▸ Reset to Defaults ▸ Reset Device

Reset Audio

This option allows resetting the audio configuration back to the factory defaults.

Setup menu: Info ▸ Reset to Defaults ▸ Reset Audio

Reload User

This option allows reloading the current user and all its settings.

Setup menu: Info ▸ Reset to Defaults ▸ Reload User

Factory Reset

This option allows resetting the complete device back to factory defaults.

Setup menu: Info ▸ Reset to Defaults ▸ Factory Reset

Technical specifications

General

Audio inputs

Headset connector

Audio outputs

Headset connector

Internal speaker

Downloads

Firmware

Other


Written by: Chad Phelps, Henk-Jan Blok, Timo Toups
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